@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap');

:root {
    /* Paleta de colores más rica y semántica */
    --color-primary: #0052cc;         /* Azul principal (Atlassian Blue) */
    --color-primary-light: #deebff;
    --color-success: #00875a;          /* Verde para "Resuelto" */
    --color-success-light: #e3fcef;
    --color-warning: #ffab00;          /* Naranja para "En Proceso" */
    --color-warning-light: #fff0b3;
    --color-danger: #de350b;           /* Rojo para "No Contestado" */
    --color-danger-light: #ffebe6;
    --color-neutral: #42526E;          /* Gris para "Contestado" */
    --color-neutral-light: #dfe1e6;

    --color-background: #f4f5f7;       /* Fondo general */
    --color-surface: #ffffff;          /* Superficies (tarjetas, modales) */
    --color-border: #dfe1e6;
    --color-text-primary: #172b4d;     /* Texto principal oscuro */
    --color-text-secondary: #6b778c;   /* Texto secundario gris */
    
    --shadow-soft: 0px 4px 8px -2px rgba(9, 30, 66, 0.1), 0px 0px 1px rgba(9, 30, 66, 0.13);
    --border-radius: 8px;
    --transition-speed: 0.2s;
}

/* --- Estilos Base --- */
body {
    font-family: 'Inter', sans-serif;
    margin: 0;
    background-color: var(--color-background);
    color: var(--color-text-primary);
    font-size: 14px;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}
.app-layout { display: flex; min-height: 100vh; }


/* --- Sidebar --- */
.sidebar {
    width: 240px;
    background-color: var(--color-surface);
    border-right: 1px solid var(--color-border);
    padding: 24px 16px;
    display: flex;
    flex-direction: column;
    flex-shrink: 0;
    transition: width var(--transition-speed) ease;
}
.sidebar-header {
    font-size: 1.25em;
    font-weight: 600;
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 0 8px 32px 8px;
}
.sidebar-header i { color: var(--color-primary); font-size: 1.6em; }

.nav-item {
    display: flex;
    align-items: center;
    padding: 12px;
    border-radius: 6px;
    margin-bottom: 4px;
    cursor: pointer;
    transition: all var(--transition-speed) ease;
    font-weight: 500;
    color: var(--color-text-secondary);
}
.nav-item i { font-size: 1.4em; margin-right: 16px; width: 24px; text-align: center; }
.nav-item:hover {
    background-color: var(--color-background);
    color: var(--color-text-primary);
}
.nav-item.active {
    background-color: var(--color-primary-light);
    color: var(--color-primary);
    font-weight: 600;
}
.sidebar-footer { padding: 16px 8px 0 8px; border-top: 1px solid var(--color-border); font-size: 0.8em; color: var(--color-text-secondary); }
.sidebar-footer p { font-weight: 600; color: var(--color-text-primary); margin: 0 0 4px 0; }
.sidebar-footer span { font-size: 0.9em; }

/* --- Main Content --- */
.main-content { flex-grow: 1; display: flex; flex-direction: column; overflow-x: hidden; }
.main-header {
    padding: 24px 40px;
    border-bottom: 1px solid var(--color-border);
    background-color: var(--color-surface);
    flex-shrink: 0;
}
.main-header h1 { margin: 0; font-size: 2em; font-weight: 700; letter-spacing: -0.5px; }
.content-area { padding: 24px 40px; overflow-y: auto; }
.loader { text-align: center; font-size: 1.2em; padding: 60px; color: var(--color-text-secondary); }

/* --- Tabla de Reclamos --- */
.table-container {
    background-color: var(--color-surface);
    border-radius: var(--border-radius);
    box-shadow: var(--shadow-soft);
    overflow: hidden;
    border: 1px solid var(--color-border);
}

/* ========================================================= */
/* === INICIO: BLOQUE CORREGIDO PARA FILTROS DE LA TABLA === */
/* ========================================================= */
.search-container {
    display: flex; /* USA FLEXBOX PARA ALINEAR ELEMENTOS */
    gap: 16px;     /* Espacio entre el input y el select */
    padding: 20px;
    border-bottom: 1px solid var(--color-border);
}
.filter-control {
    position: relative; /* Es el ancla para el icono */
    flex-grow: 1;     /* Hace que ambos filtros ocupen el espacio disponible */
}
.filter-control i {
    position: absolute;
    left: 15px;
    top: 50%;
    transform: translateY(-50%);
    color: var(--color-text-secondary);
    pointer-events: none; /* Evita que el ícono sea clickeable */
}
.filter-control input,
.filter-control select {
    width: 100%;
    padding: 12px 12px 12px 45px; /* Padding izquierdo para el icono */
    border-radius: var(--border-radius);
    border: 1px solid var(--color-border);
    background-color: #FAFBFC;
    font-family: 'Inter', sans-serif;
    font-size: 14px;
    color: var(--color-text-primary);
    transition: all var(--transition-speed) ease;
}
.filter-control input:focus,
.filter-control select:focus {
    border-color: var(--color-primary);
    box-shadow: 0 0 0 3px var(--color-primary-light);
    outline: none;
}
.filter-control select {
    appearance: none; /* Oculta la flecha nativa del select */
    background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3e%3cpath fill='none' stroke='%23343a40' stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='M2 5l6 6 6-6'/%3e%3c/svg%3e");
    background-repeat: no-repeat;
    background-position: right 0.75rem center;
    background-size: 16px 12px;
    cursor: pointer;
}
/* ========================================================= */
/* === FIN: BLOQUE CORREGIDO PARA FILTROS DE LA TABLA === */
/* ========================================================= */


.reclamos-table { width: 100%; border-collapse: collapse; }
.reclamos-table th, .reclamos-table td {
    padding: 14px 18px;
    text-align: left;
    border-bottom: 1px solid var(--color-border);
    vertical-align: middle;
}
.reclamos-table th {
    background-color: #FAFBFC;
    font-size: 12px;
    font-weight: 600;
    color: var(--color-text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}
.reclamos-table tbody tr:last-child td { border-bottom: none; }
.reclamos-table tbody tr:hover { background-color: #F4F5F7; }

/* Badges de estado con los nuevos colores semánticos */
.status-badge {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 4px 12px;
    border-radius: 16px;
    font-weight: 600;
    font-size: 12px;
    text-transform: capitalize;
}
.status-resuelto { background-color: var(--color-success-light); color: var(--color-success); }
.status-en-proceso { background-color: var(--color-warning-light); color: var(--color-warning); }
.status-contestado { background-color: var(--color-neutral-light); color: var(--color-neutral); }
.status-no-contestado { background-color: var(--color-danger-light); color: var(--color-danger); }

.action-buttons a {
    color: var(--color-text-secondary);
    text-decoration: none;
    font-size: 1.4em;
    padding: 8px;
    border-radius: 50%;
    transition: all var(--transition-speed) ease;
}
.action-buttons a:hover {
    background-color: var(--color-primary-light);
    color: var(--color-primary);
    transform: scale(1.1);
}

/* --- Vista Mapa --- */
.map-controls {
    display: flex; gap: 20px; margin-bottom: 24px;
    padding: 16px; background-color: var(--color-surface);
    border-radius: var(--border-radius); box-shadow: var(--shadow-soft);
    border: 1px solid var(--color-border);
}
.control-group { display: flex; align-items: center; gap: 8px; }
.control-group label { font-weight: 500; font-size: 13px; color: var(--color-text-secondary); }
.control-group select {
    padding: 8px 12px; border: 1px solid var(--color-border);
    border-radius: 6px; font-family: 'Inter'; background-color: #FAFBFC;
}
#mapa-reclamos {
    height: 65vh; width: 100%; border-radius: var(--border-radius);
    box-shadow: var(--shadow-soft); border: 1px solid var(--color-border);
}

.map-marker {
    width: 32px; height: 32px; border-radius: 50%;
    display: flex; align-items: center; justify-content: center;
    color: white; font-size: 16px;
    border: 2px solid white;
    box-shadow: 0 2px 4px rgba(0,0,0,0.2);
    transition: transform var(--transition-speed) ease;
}
.map-marker:hover {
    transform: scale(1.2);
}
.marker-blue { background-color: var(--color-success); } /* Resuelto -> Verde */
.marker-orange { background-color: var(--color-warning); } /* En Proceso -> Naranja */
.marker-gray { background-color: var(--color-neutral); } /* Contestado -> Gris */
.marker-red { background-color: var(--color-danger); } /* No Contestado -> Rojo */

/* --- Vista Estadísticas (Filtros y Tarjetas) --- */
.stats-filters { display: flex; flex-wrap: wrap; gap: 16px; align-items: flex-end; margin-bottom: 24px; padding: 20px; background-color: var(--color-surface); border-radius: var(--border-radius); box-shadow: var(--shadow-soft); border: 1px solid var(--color-border); }
.stats-filters .filter-control { display: flex; flex-direction: column; gap: 8px; flex-grow: 1; min-width: 150px; } /* Ajuste específico para stats */
.stats-filters .filter-control label { font-weight: 500; font-size: 13px; color: var(--color-text-secondary); }
.stats-filters .filter-control select { width: 100%; padding: 10px 12px; border: 1px solid var(--color-border); border-radius: 6px; font-family: 'Inter'; background-color: #FAFBFC; transition: all var(--transition-speed) ease; }
.stats-filters .filter-control select:focus { border-color: var(--color-primary); box-shadow: 0 0 0 2px var(--color-primary-light); }

.reset-btn { padding: 10px 16px; height: 42px; background-color: transparent; border: 1px solid var(--color-border); color: var(--color-text-secondary); font-family: 'Inter'; font-weight: 600; border-radius: 6px; cursor: pointer; display: inline-flex; align-items: center; gap: 6px; transition: all var(--transition-speed); }
.reset-btn:hover { background-color: var(--color-background); color: var(--color-text-primary); border-color: #c1c7d0; }

.stats-cards-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); gap: 24px; margin-bottom: 32px; }
.stat-card { display: flex; align-items: center; gap: 20px; background-color: var(--color-surface); padding: 24px; border-radius: var(--border-radius); box-shadow: var(--shadow-soft); border: 1px solid var(--color-border); }
.stat-card i { font-size: 2.5em; padding: 12px; border-radius: 50%; color: var(--color-primary); background-color: var(--color-primary-light); }
.card-content h3 { margin: 0; font-size: 2.4em; font-weight: 600; }
.card-content p { margin: 4px 0 0; color: var(--color-text-secondary); font-weight: 500; }

/* --- Gráficos --- */
.charts-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(400px, 1fr)); gap: 24px; }
.chart-container { background-color: var(--color-surface); padding: 24px; border-radius: var(--border-radius); box-shadow: var(--shadow-soft); border: 1px solid var(--color-border); display: flex; flex-direction: column; }
.chart-container h4 { margin-top: 0; text-align: left; font-size: 1.1em; }
.canvas-wrapper { position: relative; flex-grow: 1; min-height: 300px; }

/* === Modal de Detalles === */
.modal-overlay {
    position: fixed; top: 0; left: 0; width: 100%; height: 100%;
    background-color: rgba(9, 30, 66, 0.5);
    display: none; align-items: center; justify-content: center;
    z-index: 1000;
    opacity: 0;
    backdrop-filter: blur(2px);
    transition: opacity var(--transition-speed) ease;
}
.modal-overlay.visible { display: flex; opacity: 1; }
.modal-container {
    background-color: var(--color-surface); border-radius: var(--border-radius);
    box-shadow: 0 10px 30px rgba(0,0,0,0.2);
    width: 90%; max-width: 800px; display: flex; flex-direction: column;
    transform: scale(0.95) translateY(10px);
    transition: transform var(--transition-speed) ease, opacity var(--transition-speed) ease;
}
.modal-overlay.visible .modal-container { transform: scale(1) translateY(0); }
.modal-header { display: flex; justify-content: space-between; align-items: center; padding: 16px 24px; border-bottom: 1px solid var(--color-border); }
.modal-header h3 { margin: 0; font-size: 1.4em; }
.modal-close-btn { background: none; border: none; font-size: 2em; cursor: pointer; color: var(--color-text-secondary); padding: 0; line-height: 1; }
.modal-body { padding: 24px; display: grid; grid-template-columns: 1fr 1fr; gap: 32px; overflow-y: auto; max-height: 70vh; }
.modal-column h4 { margin-top: 0; margin-bottom: 20px; display: flex; align-items: center; gap: 8px; color: var(--color-primary); }
.modal-column h4 i { font-size: 1.2em; }
.modal-description-box { background-color: var(--color-background); border: 1px solid var(--color-border); border-radius: 6px; padding: 12px; min-height: 100px; line-height: 1.5; margin-top: 8px; white-space: pre-wrap; }
.whatsapp-button { display: inline-flex; align-items: center; gap: 8px; margin-top: 20px; padding: 10px 16px; background-color: #25D366; color: white; text-decoration: none; border-radius: 6px; font-weight: 600; transition: background-color var(--transition-speed); }
.whatsapp-button:hover { background-color: #1DAE54; }
.whatsapp-button.disabled { background-color: #ccc; cursor: not-allowed; }
.form-group { margin-bottom: 20px; }
.form-group label { display: block; font-weight: 500; margin-bottom: 8px; color: var(--color-text-secondary); }
.form-group select, .form-group textarea { width: 100%; padding: 10px; border: 1px solid var(--color-border); border-radius: 6px; font-family: 'Inter', sans-serif; font-size: 1em; background-color: #FAFBFC; }
.form-group textarea { resize: vertical; }
.modal-footer { padding: 16px 24px; border-top: 1px solid var(--color-border); display: flex; justify-content: flex-end; }
.modal-save-btn { background-color: var(--color-primary); color: white; border: none; padding: 12px 20px; border-radius: 6px; font-weight: 600; font-size: 1em; cursor: pointer; display: inline-flex; align-items: center; gap: 8px; transition: all var(--transition-speed); }
.modal-save-btn:hover { background-color: #0041a3; }
.modal-save-btn:disabled { background-color: var(--color-neutral); cursor: not-allowed; }
.modal-save-btn .ri-spin { animation: spin 1s linear infinite; }
@keyframes spin { from { transform: rotate(0deg); } to { transform: rotate(360deg); } }
@media (max-width: 768px) { .modal-body { grid-template-columns: 1fr; } }

/* Estilos para el historial de notas en el modal */
.modal-notes-history-box {
    border: 1px solid var(--color-border);
    border-radius: 6px;
    padding: 12px;
    height: 150px;
    overflow-y: auto;
    background-color: var(--color-background);
}

.history-entry {
    margin-bottom: 12px;
    padding-bottom: 12px;
    border-bottom: 1px solid var(--color-border);
}
.history-entry:last-child {
    border-bottom: none;
    margin-bottom: 0;
    padding-bottom: 0;
}

.history-entry .timestamp {
    font-weight: 600;
    color: var(--color-text-secondary);
    font-size: 0.8em;
    text-transform: uppercase;
}

.history-entry .note-text {
    margin-top: 6px;
    word-wrap: break-word;
    line-height: 1.5;
    color: var(--color-text-primary);
}